- Handle customer queries through calls, chats, and other support channels.
- Assist customers with booking, cancellation, refunds, and travel-related queries.
- Resolve customer complaints professionally and ensure timely resolution.
- Coordinate with internal teams for customer-related issues.
- Maintain proper records of customer interactions.
Requirements
- Positive communication skills in Hindi & English.
- Basic computer knowledge.
- Customer-focused and polite attitude.
- Comfortable working in rotational shifts.
- Freshers are welcome to apply. Interested candidates can apply with their updated CV.
📌 Customer Support Executive (Gurugram)
🏢 YoloBus Private
📍 Gurugram
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