Make outbound calls to potential customers and generate/follow up on leads. Receive and handle incoming customer calls professionally. Understand customer requirements and provide appropriate information.
Assist customers with basic product-related queries and support. Follow up with leads and existing customers regularly. Schedule product demos and coordinate with the sales team. Record customer interactions, queries and follow-ups.
Escalate technical or complex issues to the concerned team. Maintain daily calling and customer-support activity reports.
📌 Customer Support Executive (Gandhinagar)
🏢 Medoho Private
📍 Gandhinagar
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