We are looking for enthusiastic and customer-focused Chat Process Executives to join our customer support team. This role is ideal for undergraduate freshers who have good communication skills and are comfortable interacting with customers through chat.
Key Responsibilities
- Handle customer queries and provide support through chat.
- Understand customer concerns and provide accurate information.
- Resolve basic customer issues within the defined guidelines.
- Maintain a professional and friendly tone while communicating.
- Record customer interactions and update relevant information in the system.
- Follow company policies, processes,
and quality standards.
- Escalate complex issues to the appropriate team when required.
- Meet assigned productivity and customer-service targets.
Eligibility
- Undergraduate students and freshers can apply.
- Positive verbal communication skills.
- Basic knowledge of computers and internet applications.
- Ability to type accurately and communicate clearly in English.
- Willingness to work in rotational shifts.
- Positive attitude and willingness to learn.
- Candidates from any educational background may apply.
How to Apply: Interested candidates can share their updated resume at (phone hidden)
📌 Customer Support Executive (Noida)
🏢 iEnergizer
📍 Noida
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