– Customer Support Executive (Experienced – Voice Process)
Company: WoodRock Infotech Pvt. Ltd.
Location: Dehradun
Job Overview
WoodRock Infotech Pvt. Ltd. is looking for experienced Customer Support Executives to join our Voice Process team. The ideal candidate should possess excellent English communication skills, robust problem-solving abilities, and a customer-first mindset.
Shift
Flexible Rotational Shifts
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries and complaints efficiently.
Deliver exceptional customer service and maintain high customer satisfaction.
Record customer interactions accurately.
Coordinate with internal teams for issue resolution.
Meet daily productivity and quality targets.
Eligibility
Minimum 6 months of BPO/Customer Support experience