Job Responsibilities:

- Handle customer queries related to health insurance policies, claims, renewals, and coverage.

- Assist customers through calls, emails, and chat.

- Explain policy benefits, terms, and claim procedures clearly.

- Resolve customer complaints and provide appropriate solutions.

- Coordinate with internal teams for claim and policy-related issues.

- Maintain accurate customer records and update information in the system.

- Follow up with customers regarding pending requests and documentation.

Requirements:

- Good communication and interpersonal skills.

- Basic knowledge of MS Office/computer operations.

- Customer-focused approach with positive problem-solving skills.

- Hindi & English communication mandatory.

- Insurance/healthcare experience is an advantage.

- No Fresher Candidates.

Immediate Joiners Preferred

Pay: ₹20,000.00 - ₹32,000.00 per month

Benefits

- Health insurance

- Provident Fund

Work Location: In person

📌 Customer Support Executive (CSE) (Koramangala)
🏢 AL FAHAD ENTERPRISES
📍 Koramangala