- Respond to customer queries via WhatsApp, email, Instagram DMs, and website live chat.
- Resolve order-related issues like tracking, returns, exchanges, and refunds.
- Coordinate with internal teams for delivery and product updates.
- Maintain records of customer interactions and update order sheets (Excel/Google Sheets).
- Proactively follow up on abandoned carts and improve conversions.
- Provide product information and styling assistance to customers (if needed).
📌 Customer Support Executive (Faridabad)
🏢 Creative Orion
📍 Faridabad
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.