Work Location: Ahmedabad, Gujarat (Relocation Mandatory)

Selected candidates will join our Ahm Office

Roles & Responsibilities

- Respond to customer queries through live chat in a clear and professional manner.

- Assist customers with product information, order updates, issue resolution, and general questions.

- Provide accurate and timely solutions to ensure customer satisfaction.

- Maintain records of customer interactions and follow company guidelines.

- Collaborate with internal teams for quick issue resolution.

- Meet daily/weekly targets such as response time, accuracy, and quality of service.

- Ensure a positive customer experience at all times.

Skills Required

- Good written communication skills.

- Quick and accurate typing ability.





- Basic computer knowledge and ability to multitask.

- Problem-solving and customer-focused attitude.

- Ability to handle multiple chats at once (if required).

- Ability to work in rotational shifts (based on process).

Job Types: Full-time, Fresher, Permanent

Benefits

- Health insurance

- Provident Fund

Skills: non voice,bpo,english grammar,customer experience,international process,customer care,customer service,communication skills,customer satisfaction,customer,chat process,chat,relocation

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