Looking for immediate Joiners Customer Support for AR Calling international Voice
Its 6 Month Contract bass with capgmaini candidates must have all the documents Like pay slips, bank statement and PF
Interested candidates can apply to this mail id
[email protected] (phone hidden)
Desired candidate profile
- Experience in handling customer issues, escalation calls, case management, and coordinating with cross-functional teams
- Excellent verbal and written communication skills in English with strong comprehension abilities
- Valuable working knowledge of computers, including proficiency in MS Office applications, web-based tools, email systems, and data entry activities
- Ability to analyze information accurately and maintain attention to detail
- Willingness to work in a 24x7 environment
- Open to working from the office
- Responsible for calling insurance companies in the US to analyze claim status and follow up on outstanding Accounts Receivable (AR)
- Capable of identifying, capturing, and documenting denial reasons accurately
- Update claim status, notes, and actions in the respective systems and databases
- Coordinate with internal teams to resolve claim-related issues and ensure timely closure
- Meet productivity, quality, and compliance targets as defined by the process
- Maintain confidentiality and always adhere to client and organizational policies.
📌 Customer Support (Kolkata)
🏢 Crown Solutions
📍 Kolkata