Manager Customer Success is responsible for Azure , O-365, Cyber Security, Cloud Telephony, and Secure Network as a Service products in dedicated existing accounts working closely with Channel Partners and Sales teams by generating Recent Business, cross selling and Upselling
Key Role Deliverables The Candidates will be required to sell the below product and services to our Existing Base :
Microsoft Azure
Microsoft O365
SDWAN – SDBRANCH – Firewall as a Service (Fortinet)
Email, Endpoint & DLP solutions (Cyber Security)
WhatsApp For Business (WABA) , True caller , ( C-PaaS)
Collaboration Suites Zoom , Teams , MS teams Phone etc
Right Person (Qualification & Experience)
Should be able to do capability presentation to customer and Understand IT footprint of customer as well as provide business solutions to the customer.
Ability to gain a 360-degree overview of the customer business landscape during customer conversation and bridge the gap by navigating customer conversation with TTL offering and increase Enterprise Product per Customer.
Techno Commercial Solution selling exposure and ability to bridge between the Solution Architect and Sales
Total Experience of 6 – 8 years would be preferred ideally selling Azure solutions or SDWAN Services.
Commercial Acumen, experience in Cross Selling & Upselling, Consultative Selling preferrable with Engineering degree from reputed university
Candidates who have cleared AZ 104, AZ 700, NSE-4 , certificates are preferred.
Personal Attributes
Should have drive for results and flair for Solution Sales,
Proven leadership skills and confidence to do Sr Leadership meetings with Customer.
Excellent Techno Commercial skills and ability to public speaking and do workshops for customers.