Customer Success Manager (Bengaluru)

Customer Success Manager (Bengaluru)

24 Sep
|
Recruito
|
Bengaluru

24 Sep

Recruito

Bengaluru

Responsibilities

- Manage key customer relationships and drive retention and growth.

- Act as the main point of contact for assigned customers.

- Support customer onboarding, training, and post-launch activities.

- Identify upselling and expansion opportunities.

- Work with technical teams to resolve customer issues.

- Gather customer feedback and share insights with product, marketing, and sales teams.

- Build customer advocacy through testimonials, case studies, and reviews.

Requirements

- Experience in Customer Success, Account Management, or Business Development in SaaS.

- E-commerce experience preferred.

- Strong customer relationship and communication skills.

- Analytical and process-oriented mindset.

- Robust presentation, problem-solving, and stakeholder management skills.

- Customer-focused, results-driven, and willing to learn.

📌 Customer Success Manager (Bengaluru)
🏢 Recruito
📍 Bengaluru

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