- Manage relationships with customers and ensure successful adoption of products or services.
- Understand customer requirements, business objectives, and challenges.
- Guide customers through onboarding, implementation, training, and product usage.
- Monitor customer satisfaction, engagement, adoption, and retention.
- Act as the primary point of contact for assigned customers.
- Identify customer issues and coordinate with internal teams for timely resolution.
- Conduct regular customer reviews and provide product or service recommendations.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Success Manager (Chennai)
🏢 Imerge Business Solutions
📍 Chennai
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