Customer Success Executive ( Inside Sales) - Mumbai, Andheri

Customer Success Executive ( Inside Sales) - Mumbai, Andheri

24 Sep
|
Brandbuddiez Technologies
|
Mumbai

24 Sep

Brandbuddiez Technologies

Mumbai

About the Company

At Brandbuddiez, we help leading brands build, manage and grow their D2C business. We’re looking for someone who enjoys understanding customers, answering their questions and helping them take the next step.

You’ll connect with customers who register or enquire on the websites we manage, guiding them from initial interest to a confident purchase.

Function: Product consultation-led sales for Consumer Appliances and Electronic Products

Experience: 2-5 years

Qualification: Graduate with min 2 years of experience in inside Sales

What you’ll do

- Engage with website leads through calls, WhatsApp and email.
- Understand customer requirements, explain products and address queries.
- Follow up on enquiries and abandoned carts to drive conversions.
- Keep lead records updated and ensure every enquiry gets timely attention.
- Work towards conversion targets while delivering a positive customer experience.

What we’re looking for

- At least 2 years of experience in inside sales, telesales or lead conversion.
- Good command of spoken and written English and Hindi.
- Strong listening,



follow-up and persuasion skills.
- Comfort with CRM tools and working towards sales targets.
- Based in Mumbai. Experience in ecommerce or consumer durables is a plus.

Why join us? Work with established brands, gain hands-on experience in D2C commerce and see the direct impact of your work on business growth.

Additional exposure

- Ecommerce business operations
- Client management
- Sales planning, lead and funnel management

This Job is also referred to as inside sales, Sales consultant Job Types: Full-time, Permanent

Pay: ₹360,000.00 - ₹400,000.00 per year

Advantages

- Cell phone reimbursement
- Paid sick time
- Paid time off

Application Question(s):
- Are you from Mumbai Western Suburb ?

Education:
- Bachelor's (Required)

Experience:
- Inside sales: 2 years (Preferred)

Language:
- English and Hindi Fluently (Required)

Location:
- Mumbai, Maharashtra 400053 (Preferred)

Work Location: In person

📌 Customer Success Executive ( Inside Sales) - Mumbai, Andheri
🏢 Brandbuddiez Technologies
📍 Mumbai

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