Customer Success Associate (Lucknow)

Customer Success Associate (Lucknow)

24 Sep
|
EMPLOYMENT MANTRAS
|
Lucknow

24 Sep

EMPLOYMENT MANTRAS

Lucknow

: 1.

Scope of work proposed to be handled: Service Partner will handle all voice calls from Flipkart (FK) customers, required languages are Hindi and English All agents shall fluently speak, write and comprehend in English, and Hindi.

Criteria: 1. Excellent communication in English 2.

Experience with minimum 1 year experience on paper / Graduate mandatory.

- Experienced candidates must have minimum 1 year documented experience in any customer service – BPO/SALES/MARKETING/HOSPITALITY/AVIATION/COUNSELOR) 4. Males and Females should be Comfortable working in 24/7 shifts.
- Six days working/ rotational off 6. Immediate joining 7. Training is paid / mandatory to transparent certification post training.

Screening Rounds: HR Round Functional round Psychometric test Typing test – 25/90(Minimum) Voice Versant test – Level 4 Minimum Salary: Agent – 18,000K to 21,000 K CTC / Per month basis minimum experience of one year or above.

📌 Customer Success Associate (Lucknow)
🏢 EMPLOYMENT MANTRAS
📍 Lucknow

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