Position: Customer Service Executive – International Voice Process
Work Timings: 6:30 PM to 4:30 AM (Night Shift – US Shift)
About Us:
Spotops Digital is a growing automobile business headquartered in Texas, USA, with operations in Bangalore, India. We specialize in providing customer support and business solutions for our US clients in the automotive sector.
:
We are looking for enthusiastic and customer-focused professionals for our International Voice Process – Customer Service team. You will be handling inbound and outbound calls, assisting customers based in the USA with their queries and service-related issues.
Responsibilities:
- Interact with US-based customers over phone calls.
- Provide accurate information and resolve customer issues efficiently.
- Maintain call records and ensure customer satisfaction.
- Work closely with the team to achieve service quality goals.
Requirements:
- Excellent communication skills in English (both verbal and written).
- Willingness to work in night shifts (6:30 PM – 4:30 AM IST).
- Basic computer knowledge and ability to multitask.
- Prior experience in international voice process preferred but not mandatory.
- Freshers with good communication skills are welcome.
Perks & Perks:
- Attractive salary package and performance incentives.
- Opportunity to work with a US-based business in the automobile sector.
Pay: ₹300,000.00 - ₹500,000.00 per year
Application Question(s)
- Do you have any experience working in an international voice process?
Experience:
- International voice process: 5 years (Required)
Language:
- English (Required)
Work Location: In person
📌 Customer Service Representative - US Process (J. P. Nagar)
🏢 Spotops Digital
📍 J. P. Nagar
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