Job Summary

Process - Blended - Email Process Experience - Overall 1 year in Customer Service or above - Minimum 6 months BFSI/NBFC experience mandatory

Advanced Skill Sets Required

- Flawless, highly fluent verbal and written communication

- Expert-level qualified email drafting skills

Technical Evaluation

- Strict multi-level screening

- Live email drafting test

- Customer dispute mock calls

Industry Background Preferred

- Financial norms

- EMI/interest calculations

- NBFC/RBI escalations

Responsibilities

- Handling Financial Norms EMI/Interest Calculations NBFC/RBI escalations handling

Skills

- email drafting
- verbal communication
- written communication
- customer service

- BFSI/NBFC experience

- EMI calculations
- grievance handling

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Executive (Pune)
🏢 Imperative Business Ventures
📍 Pune