Qualification: Any Graduate or Fresher

Number of Vacancies: 1

Shift: Night Shift

Key Responsibilities:

- Respond promptly to customer inquiries via phone, email, and other e-commerce platforms professionally and courteously.
- Assist customers with product/service information, order placement, order status updates, billing inquiries, and troubleshooting technical issues.
- Resolve customer complaints and escalate complex issues to the appropriate team members for further assistance.
- Proactively identify opportunities to enhance the customer experience and provide feedback to the relevant departments.

Qualifications :

- Excellent verbal and written communication skills with a friendly and professional demeanor.
- Strong interpersonal skills and the ability to empathize with customers' needs and concerns.




- Strong problem-solving abilities and the capacity to think quickly and creatively to resolve customer issues.
- Flexibility to work non-traditional hours, including evenings, weekends, and holidays, as needed.

Join our team and become part of a dynamic and supportive work workplace where your contributions are valued, and your dedication to customer satisfaction, Please submit your resume to [email protected] Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits

- Commuter assistance

Language:
- English (Required)

Shift availability:
- Night Shift (Required)

Work Location: In person

📌 Customer Service Executive (Kakkanad)
🏢 Exotic Wood Zone India
📍 Kakkanad