Customer Service Executive (Gurugram)

Customer Service Executive (Gurugram)

24 Sep
|
DREAMCHASER
|
Gurugram

24 Sep

DREAMCHASER

Gurugram

Roles and Responsibilities

- Handle customer queries via phone emails, and chats to resolve their issues in a timely and skilled manner.

- Provide accurate information on products/services offered by the company to meet customers' needs.

- Escalate complex issues to senior team members or supervisors when necessary.

- Maintain records of all interactions with customers using CRM software.

Desired Candidate Profile

- 6 month - 4 years of experience in Banking customer service.

- Excellent communication skills with ability to handle multiple conversations simultaneously.

- Proficiency in solving queries related to banking/finance domain knowledge an added advantage.

📌 Customer Service Executive (Gurugram)
🏢 DREAMCHASER
📍 Gurugram

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