Selected Intern's Day-to-day Responsibilities Include
- Handle inbound customer calls and provide timely assistance.
- Record and update customer reviews/feedback in the system.
- Resolve basic queries and escalate complex issues to senior support staff.
- Maintain a skilled and empathetic tone during interactions.
- Assist in preparing daily call and review reports.
- Collaborate with the team to improve customer satisfaction scores.
About Company: We are a consumer tech company for the new Indian youth, offering smart tech products. Crossbeats redefines the wireless earphone experience, inspiring people with active lifestyles and adventurous urbanites to push their boundaries. Our products are mainly personal audio, wireless speakers, headphones, smartwatch and your daily wireless gadget.
📌 Customer Service/Customer Support Internship in Bangalore (Bengaluru)
🏢 Crossbeats
📍 Bengaluru
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