Handling customer inquiries via phone, email, and chat while providing accurate product or service information. Resolving complaints and escalations with empathy and problem-solving skills. Analyzing customer feedback to identify trends and recommend operational improvements. Collaborating with internal teams to streamline service workflows and enhance customer retention.
Pay: ₹18,555.14 - ₹25,640.84 per month
Benefits
- Versatile schedule
- Paid sick time
- Paid time off
Work Location: In person
📌 Customer Service Consultant (Chennai)
🏢 MEDALL HEALTHCARE PRIVATE
📍 Chennai
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