We are looking for a motivated, target-driven, and customer-focused Customer Sales Executive to join our growing sales team. The successful candidate will be responsible for handling customer enquiries, making outbound and inbound calls, understanding customer requirements, recommending suitable products or services, and converting qualified leads into confirmed sales.
The ideal candidate should have excellent communication skills, a confident telephone manner, and a strong passion for sales and customer service.
Key Responsibilities
- Handle inbound and outbound customer calls professionally and confidently.
- Contact qualified leads and convert enquiries into confirmed bookings/sales.
- Understand customer needs, preferences, budgets,
and requirements.
- Recommend suitable products, packages, or services based on customer needs.
- Follow up with leads through phone, WhatsApp, email, and other communication channels.
- Build solid relationships with customers and provide a personalised sales experience.
- Negotiate and close sales while maximising revenue and profitability.
- Achieve and consistently exceed individual sales targets and KPIs.