Customer Relations Executive / Senior Executive - Mumbai 1 1 Purpose of Position The job incumbent is responsible for Audit Scheduling and Contract Administration for all the schemes The position performs in line with the Bureau Veritas Quality Assurance System, including the BV Code of Ethics and the BV Group policy Ø Major Responsibilities Audit Scheduling in coordination with the client keeping in mind the requirements of ISO 17021:2011. Scheme specific audit schedule management using tools such as Siebel and ACTIS.

Contract

Administration to ensure correct & updated information of clients in “SIEBEL”.

Monitoring Scheduling

Performance through SAS Portal [Management Information System Portal] Ø Criteria for Performance Evaluation (KPIs) 3 months Advance Audit Scheduling Compliance to the requirements of ISO 17021:2011 and Bureau Veritas Management System. Scheduling a Competent Team for an audit and Training at all the times Maintaining the desired utilization rate of resources Timely incorporation of changes in Client’s administrative information in the Production Tools as a part of Contract Administration responsibility.

Experience Level Executive Level

📌 Customer Relations Executive (Mumbai)
🏢 Bureau veritas india
📍 Mumbai