As Customer Experience Associate - E-commerce, you will handle day-to-day responsibilities connected with order management, customer experience, catalogue coordination, reporting, follow-up.
This includes coordinating assigned work, responding to relevant enquiries, maintaining records and reports, following up with stakeholders and ensuring that agreed activities are completed on time.
Responsibilities
- Coordinating assigned work, responding to relevant enquiries, maintaining records and reports, following up with stakeholders and ensuring that agreed activities are completed on time.
- The work is practical and team-oriented, with regular interaction with colleagues, customers, vendors, partners or other stakeholders depending on the assignment.
- Candidates should be comfortable with routine follow-ups, working with people and keeping information updated.
- The ideal candidate should communicate clearly, be organised and take ownership of routine responsibilities after initial training.
Requirements
- 0-3 years
- Based across Delhi NCR / Bengaluru / Mumbai / Noida
Selection Process
- Shortlisted candidates may be asked to participate in a short practical discussion or role-specific assessment.