Customer Care Executive (Bengaluru)

Customer Care Executive (Bengaluru)

24 Sep
|
Wrixty Services
|
Bengaluru

24 Sep

Wrixty Services

Bengaluru

Roles and Responsibilities :

- Handle customer inquiries, resolve issues, and provide solutions via phone calls.

- Process customer requests for product information, orders, returns, and exchanges.

- Maintain accurate records of all interactions with customers using CRM software.

- Meet performance targets for call handling time, quality scores, and first-call resolution rates.

Job Requirements :

- 0-1 year of experience in BPO or international voice process.

- Excellent communication skills with the ability to handle high-pressure situations.

- Proficiency in English language (written and spoken).

- Ability to work on night shifts including weekends.

📌 Customer Care Executive (Bengaluru)
🏢 Wrixty Services
📍 Bengaluru

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