We are looking for a friendly, patient, and customer-focused Customer Care Executive to handle customer queries, provide timely support, resolve issues, and ensure a positive customer experience.
Responsibilities:
- Handle customer calls, WhatsApp, and queries.
- Understand customer needs and provide solutions.
- Resolve complaints professionally and follow up.
- Coordinate with internal teams for issue resolution.
- Maintain customer records and update query status.
- Ensure a positive customer experience.
Requirements:
- Any degree.
- 0–2 years of experience; freshers can apply.
- Valuable communication and interpersonal skills.
- Basic computer knowledge.
- Patience, problem-solving skills, and a customer-friendly attitude.