- Customer-facing International Contact Centre setting.
- Primarily responsible for handling inbound customer interactions.
- High-volume workplace with continuous customer engagement and back-to-back calls.
- Interaction with customers across international markets.
- Requires flexibility to work across different shifts and rotational schedules.
- Performance-driven environment focused on customer experience, quality, productivity, and compliance.
Key Skills
Mandatory Skills:
- International Voice Process
- International Customer Service
- Inbound Customer Support
- Excellent English Communication
- Customer Handling
- Problem Solving
- Empathy & Customer Focus
- Multi-tasking
- Data Privacy & Risk Awareness
- Willingness to Work in Rotational Shifts
📌 Customer Care Executive (Gurugram)
🏢 Think People Solutions
📍 Gurugram
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