Customer Care Executive - Online Business We're looking for a Customer Care Executive to join our team and provide top-notch support to our online customers. As a Customer Care Executive, you'll be the primary point of contact for customers, handling inquiries, complaints, and feedback via phone, email, and chat.

Responsibilities

- Respond to customer inquiries and resolve issues in a timely manner - Provide product information and support to customers - Handle customer complaints and escalate issues to senior team members when necessary - Meet customer satisfaction targets and metrics - Collaborate with cross-functional teams to improve customer experience Requirements:




- Minimum 6 months of experience in customer care or related field - Excellent communication and interpersonal skills - Proficiency in English and local languages (Kannada & Hindi) - Basic computer skills and typing speed - Ability to work in a rapid-paced environment Nice to Have:
- Experience with CRM software and e-commerce platforms - Knowledge of customer care best practices - Certification in customer care or related field If you're a customer-focused and empathetic individual with excellent communication skills, we'd love to hear from you!

Shift Timings: 10 AM to 7.30 PM (MON-SAT)

📌 Customer Care Executive (Bengaluru)
🏢 Nidharshana Sarees
📍 Bengaluru