Job Summary
We are looking for a customer-focused and enthusiastic Customer Care Executive to join our team. The candidate will be responsible for handling customer queries, providing accurate information, resolving issues, and ensuring a positive customer experience.
This role is suitable for freshers and candidates with up to 1 year of experience in customer service, customer support, or a similar role.
Key Responsibilities
- Handle customer queries and requests through phone, email, and chat.
- Understand customer concerns and provide appropriate solutions within defined timelines.
- Maintain a professional and courteous approach while communicating with customers.
- Provide accurate information regarding products, services, orders, or processes.
- Follow up with customers to ensure timely resolution of their concerns.
Required Skills
- Valuable verbal and written communication skills.
- Basic knowledge of MS Office and computer applications.
- Good listening and problem-solving abilities.
- Customer-focused and positive attitude.
- Ability to handle customers professionally and patiently.
- Good interpersonal and coordination skills.
Educational Qualification
- Any Graduate / Undergraduate can apply.
- Freshers are welcome.
Interested candidate can share their CVs along with below details to
[email protected]
📌 Customer Care Executive @ Delhi (New Delhi)
🏢 Team Computers
📍 New Delhi