Hiring Requirement – Customer Service Associate (Inbound/Upselling) Company Details Altruist Technologies Pvt. Ltd. Job Location:
- Tower C, 3rd Floor, Near Lift # 1 Tech Boulevard Plot No. 6, Near HCL Tech Gate No. 1 Sector 127, Noida, Uttar Pradesh Eligibility Criteria:
- Educational Qualification· Graduate Fresher’s are eligible. · Undergraduate candidates must have a minimum of 12 months of customer service experience. · Undergraduate fresher’s may be considered only if they possess exceptional communication skills. · Candidates should not have any examinations scheduled within the first 4 months of joining. Exclusions:
- Fresh graduates from B.Pharma, BCA, BA LLB, and B.Tech streams are not eligible for this requirement. · Candidates from these educational backgrounds may be considered only if they possess 6–12 months of relevant customer service experience and meet the required communication standards.
Communication
Requirement
- Strong verbal and written English communication skills are mandatory. · Candidates must be proficient in both English and Hindi. · English proficiency should be equivalent to Versant Level 4 or above.
Job Details
Role
- Customer Service Associate – Inbound/Upselling Employment Type:
- Permanent Shift Details:
- 6 Days Working · Rotational Shifts between 8:00 AM and 8:00 PM · 9 Hours Shift (including breaks) · Weekly Off Work Schedule:
- Male Employees (WFO) · Rotational shifts between 8:00 AM and 8:00 PM Female Employees (WFO) · Rotational shifts between 8:00 AM and 6:00 PM Note: No leaves will be permitted during the first 3 months of employment.
Selection
Process 1. HR Round 2.
Operations
Round 3. SVAR Assessment (Minimum Qualifying Score: 48) 4.
Client Round Additional
Earnings
- Performance-based Incentives (No Capping on Incentives) Monthly Service Bonus - On Service Paramters as well Transportation Facility Free Shuttle/Bus Service Available From:
- · Sector 37 Bus Stand · Golf Course Metro Station · Noida City Centre Metro Station · Sector 52 Metro Station · Sector 59 Metro Station · Botanical Garden Metro Station Training & Onboarding:
- 30 Days Classroom Training · 18 Days On-the-Job Training (OJT) · Salary applicable from Day 1 Significant: The first salary will be processed after successful completion of the training assessment and mock evaluation.
📌 Customer Care Executive (Noida)
🏢 Altruist Technologies
📍 Noida
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