We are looking for a CRM Executive to manage customer relationships and ensure smooth coordination throughout the post-sales journey, from booking to possession.
Key Responsibilities
- Handle customer queries, requests, and complaints professionally.
- Manage customer records, booking details, and documentation.
- Coordinate with Sales, Accounts, Legal, and other internal departments.
- Handle post-sales activities including agreements, payment follow-ups, registration, and possession.
- Follow up with customers for pending payments and documents.
- Maintain CRM data, MIS reports, and regular follow-up records.
- Coordinate with customers for meetings, site visits, and documentation.
- Ensure timely resolution of customer concerns and maintain a positive customer experience.
Candidate Profile
- Graduate in any discipline.
- 1–3 years of experience in CRM, Customer Service, or Real Estate.
- Excellent communication and interpersonal skills.
- Strong follow-up, coordination, and problem-solving abilities.
- Positive knowledge of MS Excel/Office and CRM software.
- Well-organized and capable of handling multiple customers simultaneously.
- Real Estate CRM/Post-Sales experience will be preferred.
Interested candidates can share their CV with us.
Pay: ₹17,000.00 - ₹20,000.00 per month
Work Location: In person
📌 CRM Executive (Kalyan)
🏢 Nirvana lifespace
📍 Kalyan
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