Ridh Fabric Industry is a wholesale fabric business serving tailors, boutiques, designers, retail shops, and other fabric buyers. We are looking for a CRM Executive to build customer relationships, generate business opportunities, and support customer follow-ups.
Job Responsibilities
- Contact potential designers, tailoring shops, boutiques, and fabric buyers through phone calls.
- Introduce our fabric collections, products, and latest materials to customers.
- Understand customer requirements and provide relevant product information.
- Generate new business leads and support order conversions.
- Follow up with existing and potential customers regarding fabric requirements and orders.
- Maintain strong relationships with customers and business clients.
- Collect customer feedback and communicate customer requirements to the team.
- Coordinate with the sales team regarding customer enquiries and orders.
- Maintain accurate customer information and follow-up records.
- Update CRM/customer databases regularly.
Requirements
- Good communication and interpersonal skills.
- Confident and professional telephone communication.
- Interest in customer relationship management and sales coordination.
- Basic computer knowledge.
- Ability to maintain customer records and follow-ups.
- Freshers and experienced candidates are welcome to apply.