ASHIESH NX PVT. LTD. is looking for a professional, well-presented and customer-focused CRM Executive to manage customer relationships and deliver an excellent customer experience.
Key Responsibilities
- Manage customer enquiries, calls, messages, feedback and complaints professionally.
- Maintain customer databases and CRM records.
- Conduct customer follow-ups and maintain regular communication.
- Coordinate with Sales, Store and Management teams for customer-related requirements.
- Inform customers about new collections, offers, events and promotions.
- Handle customer concerns and coordinate for timely resolution.
- Maintain records of customer interactions and follow-ups.
- Support customer retention and relationship-building initiatives.
- Ensure a skilled and welcoming customer experience.
Candidate Profile
- Excellent communication and interpersonal skills.
- Well-groomed, confident and professionally presentable.
- Pleasant personality with strong customer-handling skills.
- Strong follow-up, coordination and organizational skills.
- Customer-service-oriented approach.
- Candidates with a background in Hotel Management, Hospitality, Front Office, Guest Relations, Luxury Retail or Customer Service will be preferred.
Experience
6 Months – 3 years of relevant experience in CRM, Customer Service, Retail, Hospitality, Hotel Management, Front Office or Guest Relations.
Key Skills
Customer Relationship Management | Customer Service | Communication | Hospitality | Guest Relations | Follow-up | Professional Grooming
Apply Now
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ASHIESH NX PVT. LTD.
Building Customer Relationships. Delivering Exceptional Experiences.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 CRM Executive (Nagpur)
🏢 Ashiesh Nx
📍 Nagpur
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