Dusala is looking for a smart, confident, customer-facing person who can manage conversations and convert them into sales.
Freshers are welcome. Prior experience in fashion, retail, CRM, sales, customer service, jewellery, lifestyle or D2C is a plus.
Role includes
- Customer calls and follow-ups
- WhatsApp and email communication
- Website and Shopify enquiries
- Abandoned checkout recovery
- Product recommendations and option sharing
- Repeat customer follow-ups
- Order, shipment, return and exchange coordination
- CRM/sheet updates
- Daily tracking of leads, conversions and revenue
We are looking for someone who:
- Is comfortable calling customers daily
- Communicates well on WhatsApp and email
- Has a genuine interest in fashion and styling
- Is organised and disciplined with follow-ups
- Can handle premium customers politely
- Is willing to work from our Raipur office
This is an early-career role, so candidates looking for senior-level positions or compensation may not be the right fit. Compensation: Around the ₹20K range, depending on experience and performance.
About DusalaDusala is a premium Indian heritage fashion and lifestyle brand working across Pashmina, shawls, stoles, capes, jackets, menswear and gifting, combining traditional craftsmanship with contemporary styling.