WE’RE HIRING | PASSENGER CRUISE OPERATIONS

We are looking for experienced, organized and detail-oriented professionals to join our Passenger Cruise Operations team across multiple positions:

- Travel Administrator
- Onboarding Administrator
- Deployment Administrator
- License & Documentation Administrator

Location: India Experience: 2 - 5 Years of relevant experience

Industry: Passenger Cruise / Maritime

TRAVEL ADMINISTRATOR The Travel Administrator will manage international and domestic travel arrangements for cruise personnel and ensure crew reach their designated port or vessel joining location on time.

Key responsibilities:

- Manage flight reservations, ticketing, rebooking, cancellations and schedule changes
- Prepare and maintain accurate travel itineraries and joining instructions
- Coordinate travel according to vessel schedules and crew joining dates
- Check passports, visas and other travel documentation
- Monitor flight schedules, delays and cancellations
- Handle urgent and last-minute travel requirements
- Coordinate with crew, airlines, travel agencies and cruise operations teams
- Maintain accurate booking records and travel-related communications

Preferred: Experience with Sabre GDS, MAPS or similar travel reservation systems .

ONBOARDING ADMINISTRATOR The Onboarding Administrator will manage high-volume onboarding activities and ensure candidates and crew complete all requirements before deployment.

Key responsibilities:

- Manage end-to-end crew onboarding administration
- Collect, verify and maintain candidate/crew documentation
- Track pending documents, forms, approvals and onboarding requirements
- Coordinate with Recruitment, HR, Crew Operations and Vessel Operations
- Support visa, immigration, medical and compliance documentation
- Handle candidate queries and provide timely updates
- Maintain onboarding trackers, databases and records
- Prepare regular onboarding status reports
- Identify and follow up on delayed or incomplete requirements




- Support crew deployment and vessel joining formalities

Required: 3+ years in onboarding, HR operations, recruitment coordination, staffing administration, crew administration or a similar role.

DEPLOYMENT ADMINISTRATOR The Deployment Administrator will coordinate the end-to-end mobilization and deployment of cruise crew to assigned vessels and joining locations.

Key responsibilities:

- Coordinate crew deployment and mobilization activities
- Maintain crew assignments, vessel details, joining dates and deployment status
- Coordinate flights, transfers, accommodation and other travel arrangements
- Track crew itineraries and provide accurate joining information

• Verify that crew are travel-ready with required documentation and approvals

- Follow up on visas, documentation, approvals and deployment requirements
- Monitor travel delays, cancellations and schedule changes
- Escalate issues that may affect vessel joining dates
- Coordinate with crew, cruise operations, crewing/manning agencies, travel agencies and HR teams
- Maintain deployment trackers, crew databases and operational reports
- Support urgent and last-minute crew or itinerary changes

LICENSE & DOCUMENTATION ADMINISTRATOR

Manage crew licenses, certifications and compliance documentation to ensure crew are documentation-ready before vessel joining.

Key responsibilities:

- Maintain licenses, certificates, passports, visas and medical records
- Track STCW, licence and document expiry dates
- Coordinate renewals and follow up on missing/expired documents
- Support visa, immigration and work permit requirements




- Ensure compliance with vessel, flag-state and company requirements
- Maintain crew databases, document trackers and records
- Support audits and pre-joining documentation checks

IDEAL CANDIDATE PROFILE

We welcome candidates with experience in:

- Passenger cruise liner / cruise ship operations
- Cruise crew recruitment, onboarding or administration
- Crew deployment / mobilization
- Maritime crewing / manning operations
- Seafarer recruitment and deployment
- Cruise crew travel operations
- Airline reservations / ticketing
- Travel agencies / Travel Management Companies
- Corporate or international travel operations
- HR operations / recruitment coordination
- Global mobility / international workforce administration

KEY SKILLS • Strong MS Excel, Word and Outlook skills

- Excellent communication and stakeholder coordination
- Strong organization, follow-up and time management
- High attention to detail and accuracy
- International geography, airports, routes and time-zone awareness
- Ability to manage multiple cases and strict deadlines
- Strong documentation and record-management skills
- Problem-solving and escalation management
- Ability to work independently in a fast-paced environment
- Professional handling of confidential candidate, crew and employment information

Cruise industry experience will be strongly preferred , particularly experience involving crew travel, onboarding, deployment, crewing/manning or vessel operations.

Interested candidates can share their updated CV at: [email protected]

Please mention the position you are applying for in the subject line.

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📌 Crew Coordinator (India)
🏢 MyRemoteTeam
📍 India