Key Responsibilities

- Proactively source current customers for Gold Loan business through field activities, referrals, market visits, and local marketing initiatives

- Build and maintain strong customer relationships to drive business growth and repeat business

- Process Gold Loan applications accurately and ensure timely disbursement of loans

- Explain loan features, interest rates, repayment terms, and policies clearly to customers

- Handle customer queries and provide prompt resolution to ensure a positive customer experience

- Achieve assigned business and sales targets on a monthly basis

- Maintain proper documentation and records related to customer transactions and gold valuation

- Coordinate with internal teams for smooth processing and customer servicing

Eligibility Criteria

- Prior experience in Gold Loan / NBFC / Banking sales will be preferred

- Basic knowledge of gold valuation and financial products preferred

- Willingness to travel locally for business sourcing activities

📌 CREM - Gold Loans (Bhopal)
🏢 Jana Small Finance Bank
📍 Bhopal