Position: Country Development Manager – USA Trade Lane (Individual Role)
Location: Mumbai (Andheri)
Work days: Mon to Fri (Onsite) / 2nd Saturday - Off/ Other Saturday- WFH Halfday
Reporting To: Chief Sales & Marketing Officer
Overall Objective:
Drive the growth and profitability of the USA trade lane by expanding business volumes, strengthening customer relationships, and delivering sustainable gross margins through strategic planning and execution for both USA Import & Export.
Key Responsibilities
1. Trade Lane Development
- Lead the development and expansion of the USA trade lane across key markets.
- Define and execute strategies to increase shipment volumes, revenue, and gross profit.
- Onboard new agents in the USA and drive network expansion, capturing different states across both the East and West coasts.
2. Sales Enablement & Strategy
- Provide market intelligence, route-specific insights, and unique selling propositions (USPs) to management.
- Equip sales teams with actionable data to enhance conversion rates and build a robust potential pipeline.
3. Business Development
- Build and maintain a strong nationwide pipeline of prospective customers.
- Identify new business opportunities and drive active customer acquisition initiatives.
4. Key Account Management
- Manage and grow strategic key accounts within the USA trade lane.
- Ensure service excellence and strict adherence to agreed service level agreements (SLAs).
5. Marketing & Promotion
- Develop trade lane–specific marketing and promotional materials for both origin and destination teams.
- Collaborate with internal stakeholders to position the company competitively in the market.
6. Performance Monitoring
- Track and analyze monthly performance metrics, including volume, yield, gross margins, and customer base growth.
- Implement corrective actions and continuous improvement plans as needed.
7. Stakeholder Coordination
- Work closely with global agents, partners, and the internal operations team to ensure seamless execution and service delivery.
- Align internal teams toward common trade lane objectives.
Skills & Knowledge
- Strong expertise in trade lane management, particularly focusing on the USA corridor.
- In-depth understanding of freight forwarding operations across both air and ocean freight.
- Established market network and robust customer relationships within the USA trade lane.
- Solid commercial acumen with a clear focus on profitability and yield management.
Core Competencies
- Resilient and results-oriented mindset.
- Excellent communication and negotiation skills.
- Strong leadership and people management capabilities.
- Strategic thinking paired with a hands-on execution focus.
- Analytical and data-driven decision-making ability.
Experience
- 10+ years of overall experience in freight forwarding or a related logistics industry.
- Proven track record in handling and growing international trade lanes (preferably the USA corridor).
Educational Qualifications
- Bachelor’s degree in any discipline.
- Postgraduate degree or relevant certifications in logistics, supply chain management, or business management (preferred).
Pay: ₹4,500,000.00 - ₹5,000,000.00 per year
Experience
- Total: 10 years (Preferred)
- USA Tradelane: 10 years (Preferred)
Work Location: In person
📌 Country Development Manager (USA Tradelane) (Freight Forwarding Industry)
🏢 Trident HRM Services
📍 Mumbai
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