Senior Counsellor and Centre Co-ordinator

Senior Counsellor – Roles & Responsibilities

- Conduct counselling calls and meetings with new parents/leads.
- Understand the child’s needs and recommend suitable therapy/programs.
- Handle parents’ doubts, concerns, and objections professionally.
- Explain CureAble’s therapy process, services, and expected outcomes.
- Convert leads into admissions/onboarded parents through effective counselling.
- Maintain regular follow-ups with pending and interested leads.
- Achieve counselling, conversion, and revenue targets.
- Build trust and maintain strong relationships with parents.
- Coordinate with therapists and the clinical team for accurate information.
- Communicate parent feedback and concerns to the relevant team.
- Maintain daily counselling, follow-up, and conversion records.
- Engage with existing parents to improve retention and satisfaction.
- Guide junior counsellors and help improve overall counselling quality.

Centre Coordinator – Roles & Responsibilities





- Manage the day-to-day activities of the centre smoothly.
- Coordinate therapist schedules and daily sessions.
- Maintain communication between parents and therapists.
- Ensure all sessions start and run on time.
- Maintain daily attendance, session, and centre records.
- Manage the onboarding process for new parents at the centre.
- Handle basic parent queries and concerns promptly.
- Track therapy materials, equipment, and centre requirements.
- Maintain cleanliness, discipline, and a professional centre setting.
- Coordinate missed/cancelled sessions and rescheduling.
- Maintain payment records and follow up on pending payments.
- Prepare and share daily/weekly centre performance reports.
- Coordinate the centre team to ensure smooth operations, parent satisfaction, and retention.

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits

- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Counsellor (Noida)
🏢 CureAble
📍 Noida