? Are you passionate about developing talent, enhancing communication skills, and driving employee success? We're looking for an experienced Process Trainer to join our Training team and make a meaningful impact on our workforce.
Key Roles & Responsibilities:
- Train assigned recent hires both individually and as a group as needed on all functions as directed.
- Conduct assessments for the trainees and publish the scores in the NHT update.
- Evaluate training progress and competency of trainees.
- Immediately bring to the notice of the respective L1 training manager of any trainee behavioral issue.
- Record trainees’ attendance and publish it daily in the NHT update.
- Maintain training summary report for each batch.
- Update training module as per guideline change and keep L1 manager informed.
- To Develop concise written training guidelines and processes for all department functional areas.
- Maintaining and publishing daily class updates.
- Attending Quality Meetings as required.
- Co-ordinate with different operation leads/L1 Managers to deploy the trainees on floor.
- Sending deployment emails.
- Dealing with trainees’ escalations during training.
- Support with additional responsibilities when not in a batch.
- Should have the ability to cross skill on other functions.
What we’re looking for
- Graduate in any stream
- End-to-end RCM knowledge
- 4 -6 years of Revenue Cycle Management (RCM) experience
- Minimum 2 years of experience training new hire batches.
- Good English communication (reading, writing)
- Should be comfortable and familiar with virtual training.
- Understanding of US healthcare, HIPAA
- Is proficient with MS office skills
- Capable of executing tasks based on work instructions
? Interested candidates can share their profiles at
[email protected]
📌 Consultant- Process Training (Mumbai)
🏢 Health Prime
📍 Mumbai