Dr. B. Lal Labs" (Dr. B. Lal Clinical Laboratory Pvt. Ltd.) is a diagnostic and pathology lab network based in Rajasthan. Specifically, they're involved in:

- Clinical Pathology & Biochemistry
- Haematology
- Microbiology
- Serology
- Molecular Biology

They offer more than 1,500 different tests across these areas, conducted in a skilled environment using high-end BSL-2 technology. The company is Rajasthan's most trusted diagnostic chain, established in 1991, and operates as the fastest growing Pathology Lab Network with more than 150+ Collection Centers throughout Rajasthan and a state-of-the-art Central Processing Laboratory, along with 34 Regional Laboratories across cities like Ajmer, Jodhpur, Kota, Bikaner, and others in Rajasthan.

Role: Consultant

Department: Customer Success (Operations)

Reporting To: Laboratory Director

Role Definition

The Consultant is responsible for ensuring high-quality diagnostic reporting, end-to-end technical supervision, adherence to NABL/ISO standards, and timely clinical correlation with

Clinicians. The role involves oversight of pre-analytical to post-analytical processes, technical staff training, equipment calibration validation, and ensuring excellence in turnaround time

(TAT), report accuracy, and patient & clinician satisfaction.

Deliverables

● Diagnostic Excellence

● Regulatory & Quality Compliance

● Clinician & Corporate Parties Satisfaction

● Team Enablement

● Stakeholder Engagement

Responsibilities

● Diagnostic Oversight & Reporting

○ Personally validate and sign out pathological results within defined TAT,

ensuring clinical correlation wherever applicable.

○ Release critical, high-value, high-risk reports with history-backed interpretation.

○ Ensure reporting of critical values within 30 minutes through Helpdesk coordination and documentation of escalation.

○ Review repeat testing, delta checks, or Clinician queries before finalizing reports.

○ Resolve escalated clinician or B2B partner queries related to report delay,

interpretation, or values.

● Laboratory Operations Management

○ Monitor daily workflow (sample registration to reporting) to ensure seamless processing without bottlenecks.

○ Conduct morning huddles with technical team for daily work allocation,





sample volume trends, pending TAT cases.

○ Define shift plans, ensure break management, and redistribute manpower to high-load areas.

○ Track hourly dashboards to monitor sample inflow, pending batches, machine utilization.

○ Conduct daily walk-throughs of sample reception, processing, storage, and disposal areas.

○ Maintain cold chain and monitor temperature logs of refrigerators, centrifuges,

and transport boxes.

○ Coordinate with logistics on delayed samples and prioritize urgent cases for immediate processing.

○ Optimize TAT and batch processing to reduce costs. Monitor sample rejection or re-run trends and reduce wastage-related expenses.

○ Keep manpower costs within budgeted limits through efficient shift rotation and overtime control.

○ Prepare and present weekly Laboratory Operations Performance dashboards on CSAT, sample volume, rejection, TAT, QC, to HO Team.

● Quality Management & Compliance

○ Daily IQC review with Laboratory/ Quality Manager— document, sign, and flag any trend shift.

○ Review EQAS data, scoring, and discussion of non-conformities with root cause analysis.

○ Approve monthly QC summary, LJs charts, and logbook updates.

○ Review and sign off on calibration/maintenance logs for all analyzers.

○ Ensure reagent logs, expiry management, and kit validation documentation are updated.

○ Conduct monthly internal audits; verify SOP compliance, sample logs, and result traceability.

○ Ensure CAPA closure within 7 working days of any non-compliances or deviation.

○ Ensure SOP version control and display; conduct annual policy review with

Central QA team.

● Pre-Analytical & Sample Management

○ Supervise specimen collection quality, labeling accuracy, transport condition,

and rejection criteria compliance.





○ Conduct random audits of sample adequacy and SOP adherence by phlebotomy and accessioning teams.

○ Ensure timely centrifugation of time-sensitive parameters

○ Coordinate with logistics and floor teams for timely sample receipt and prioritization of samples.

○ Conduct monthly training for high-error (Pre Analytical Non Compliances)

phlebotomy/branch teams.

● Technical Team Training & Development

○ Conduct structured induction and monthly training programs on SOPs, test parameters, compliances, and QMS updates.

○ Review competency assessments, technical error trends, and initiate re-training wherever needed.

○ Lead scientific case discussions and knowledge sessions to upskill team members.

● Consumables, Reagents, Instrumentation & Infrastructure Oversight

○ Review monthly consumption patterns of reagents, kits, and consumables against test volume. Validate monthly indents before purchase approval; avoid overstocking/stockout.

○ Monitor machine downtime, AMC status, and repair costs; escalate cost overages to Central Team.

○ Review daily maintenance, calibration logs, and error flags on automated machines

○ Approve validation protocols for new test methods or equipment introduced in the laboratories.

○ Ensure zero downtime and contingency planning for analyzers through AMC adherence and backup systems.

● Clinical Interface & Doctor Engagement

○ Address Corporate Parties and clinician queries, including result clarification,

discrepancy resolution, and diagnostic suggestions.

○ Maintain communication with top KOLs & A category customers: key discussions, complaints, follow-ups.

○ Participate in regional CMEs, RTMs, and case-based learning sessions with the medical community.

○ Build credibility for DBCL services through scientific communication and evidence-based advice.

Pay: ₹1,000,000.00 - ₹1,500,000.00 per year

Benefits

- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:
- Sikar, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):
- Would you have a valid Licence and Registration?

Education:
- Master's (Preferred)

Work Location: In person

📌 Consultant Pathologist (Sikar)
🏢 Influtech
📍 Sikar