Role & responsibilities

Key Responsibilities

- Facilitate interactive sessions on verbal and written business communication.

- Coach employees on articulation, clarity of thought, confidence and qualified communication.

- Develop capability in client conversations, project/status updates, issue articulation, presentations and stakeholder interactions.

- Improve professional writing, including emails, reports and workplace communication.

- Use role plays, simulations, presentations and real workplace scenarios for practice.

- Assess participants before and after the intervention and provide individual feedback.

- Identify communication gaps and recommend targeted coaching/reinforcement.

- Customize sessions based on business and participant requirements.

- Provide progress observations and feedback to the Talent Development team.

Preferred candidate profile

- 4 years in Communication / Business Communication / Soft Skills training.

- Experience working with IT/technology professionals and client-facing teams preferred.

- Strong facilitation, coaching and feedback capability.

- Excellent written and verbal English communication.

- Experience with both in-person delivery.

📌 Communication Trainer (Hyderabad)
🏢 Nisum
📍 Hyderabad