? HIRING | Cognos BI Administrator | Visakhapatnam

Miracle Software Systems, Inc. is hiring an experienced Cognos BI Administrator for our team in Visakhapatnam (Vizag).

? Position DetailsJob Title: Cognos BI Administrator

Experience: 5+ Years

Location: Visakhapatnam, Andhra Pradesh

Role: Cognos BI Administration / L2-L3 Production Support

Employment Type: Full-Time

? Role OverviewWe are looking for a skilled IBM Cognos BI Administrator with strong experience in administration, production support, monitoring, troubleshooting, performance management, and Cognos environment maintenance.

The ideal candidate should be comfortable working in an enterprise production environment and collaborating with infrastructure, database, application, and business teams to ensure the availability and stability of Cognos BI platforms.

? Key Responsibilities

- Administer and support IBM Cognos BI environments in production.
- Monitor Cognos jobs, schedules, reports, and SLAs to ensure successful and timely execution.
- Provide L2/L3 production support and troubleshoot critical Cognos issues.
- Troubleshoot report failures, data-source issues, performance problems, and Cognos service-related incidents.
- Perform Cognos upgrades, patches, hot fixes, and maintenance activities.
- Conduct scheduled environment restarts and post-restart health checks.
- Monitor Cognos environment health, capacity, availability, performance, and resource utilization.
- Manage licenses and certificates, including renewal and expiration tracking.
- Support IBM ILMT-related activities and compliance requirements.
- Maintain Cognos setting inventory and configuration details.
- Troubleshoot Cognos services, applications, configurations,



and infrastructure-related issues.
- Maintain Cognos architecture and environment documentation.
- Develop and maintain SOPs, operational procedures, and support runbooks.
- Coordinate with infrastructure, database, application, and business teams for issue resolution.
- Participate in incident, problem, and change management activities.

?️ Required Skills
- 5+ years of hands-on experience in IBM Cognos BI Administration.
- Strong experience in Cognos monitoring, troubleshooting, and production support.
- Hands-on experience with Cognos upgrades, patches, and hot fixes.
- Good understanding of Cognos services, configurations, reports, jobs, schedules, and data sources.
- Experience in L2/L3 support and incident management.
- Knowledge of Cognos performance and capacity monitoring.
- Experience with license and certificate management.
- Exposure to IBM ILMT and compliance activities.
- Strong documentation skills, including architecture documents, SOPs, and runbooks.
- Good communication, analytical, troubleshooting, and stakeholder-management skills.

Please share your updated resume to [email protected]

About Miracle Software Systems

Miracle Software Systems, Inc. is a global systems integrator headquartered in Novi, Michigan, USA, with a strong presence across the USA, Canada, and India. Miracle specializes in enterprise integration, ERP, digital transformation, and IBM, SAP, Oracle, and Microsoft technologies.

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📌 Cognos BI Admin (Pendurthi)
🏢 Miracle Software Systems
📍 Pendurthi