- Candidate Expectations / Total Experience and Relevant Experience:
- Minimum 15+ Years in the BPO industry with experience in Sales and Business Development.
- Minimum 5 years experience in managing BPO Operations preferred.
- Minimum 3+ years of experience in Business Development, Solutions or Sales support role.
- Must have minimum 2-3+ years of experience in leading solutions for medium to large RFP s.
- Has experience managing P&L; or has experience with financial modeling.
- Experience in business analytics, understanding operational SLAs and key metrics.
- Experience in working with AIML and Generative AI solutions preferred.
- Experience in negotiating contracts and managing vendor relationships.
- Candidate Location: Anywhere Skills Mandatory: Ability to think creatively and out of the box.
- Solid people and relationship management skills.
- Ability to collaborate and work across cross functional teams.
- Excellent communication skills Written and Oral.
- Presentation skills
- Oral and PowerPoint pitch presentations.
- Ability to effectively communicate with senior leadership and stakeholders.
- Ability to multitask and work in a fast-paced environment.
- Time management is a critical skill and ability to manage multiple deals concurrently.
- Strong MS Excel skills and financial modelling skills are integral to the job.
- Takes ownership, is hands on and has a roll up the sleeves attitude.
- Ability to work in a high pressure fast paced environment.
- Proven ability to manage large, diverse teams across multiple locations.
- Minimum 15+ Years in the BPO industry.
- Experience working with Digital Native organizations within Technology, Hi-Tech, Internet, or Software domains preferred.
- Education and Certification Qualification: Bachelor s degree mandatory.
- MBA preferred.
Detailed JD:
- Seeking dynamic and creative thought leaders to help develop powerful solutions that solve business problems and drive growth.
- The Business Solutions Leader will work closely with market leaders on new business opportunities, including: Proactive sales pursuits in strategic growth areas.
- Reactive pursuits leading solution development.
- RFP responses.
- Pricing.
- The Business Solutions Leader will play a key role in solutioning and business growth, working closely with leaders across the technology industry.
- The candidate should demonstrate the ability to: Think creatively and out of the box.
- Build and manage strong people and relationships.
- Collaborate and work across cross functional teams.
- Communicate effectively through excellent written and oral communication.
- Deliver oral and PowerPoint pitch presentations.
- Effectively communicate with senior leadership and stakeholders.
- Multitask and work in a rapid-paced environment.
- Manage time effectively and manage multiple deals concurrently.
- Demonstrate strong MS Excel and financial modelling skills.
- Take ownership, remain hands on and demonstrate a roll up the sleeves attitude.
- Work effectively in a high pressure fast paced environment.
- Manage large, diverse teams across multiple locations.
Other Specific Remarks Additional Requirements:
- Experience working with Digital Native organizations within Technology, Hi-Tech, Internet, or Software domains preferred.
- Experience in working with AI/ML and Generative AI solutions preferred.
- Minimum 5 years experience in managing BPO Operations preferred.
- MBA preferred.
- Ability to manage multiple deals concurrently.
- Ability to work in a high pressure fast paced environment.
- Proven ability to manage large, diverse teams across multiple locations.
📌 CMT Solution Leader (Chennai)
🏢 Golden Opportunities
📍 Chennai
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