FORM

Job Purpose Statement (Summarise in one/two statements why this job |

exists and the contribution makes to the overall business of the company). |

To source loan proposal for SME department, specifically for WC and Term |

Loans in assigned geography. |

2: Duties &

Responsibilities ( List in the order of importance the duties &|

responsibilities of this job) |

Guide team to drive business growth in a Cluster |

Responsible for Cluster targets and portfolio |

Understand the Customer profile and suggest product development accordingly|

Perform marketing activities in their respective areas. |

Ensure smooth service to customer and complaint handling. |

Monitor the client relations and payment schedule. |

Develop and Maintain relationship with Manufacturers. |

Continuously upgrade oneself with market and competitor information. |

Maintain and manage cordial relationship with stake holders through client |

servicing. |

Monitor portfolio performance for their locations |

Cross – Sell other products |

3: Organisational Relationship (Provide an organisational chart which |

illustrates the organisational structure above and below this position). |

ABH - SME |

Cluster Manager - SME |

4: Key Challenges (List the key tasks performed to support the main |

objectives of the position). |





The end-to end management of client pipe line require lot of coordination |

effort. |

The absence of support staff on field requires lot of manual effort in |

less value added activities. |

5: Decision Making Authority (Describes the type of decisions made alone, |

those on which the manager must be consulted, those referred to a higher |

level, and job procedures to be followed). |

Rejection of cases |

Evaluation of Financials of prospecting firms/customers. |

Recommending Institutional Tie-ups. |

Recommending Current Product Design. |

Recommending Cases to Put up for appraisal. |

6: Job Requirements (Describe the educational requirements, suggested year|

and type of experience, nature and extent of skills/abilities required for|

the desired position). |

Skills and Knowledge |Competencies |

Professional | | |

Qualification | | |

Engineering background |Sound product knowledge. |Innovation Led |

with an MBA degree is |Good networking skills |Transformation. |

preferable with |Good Team spirit & |Result Orientation |

experience in Business |Leadership skills. |with Execution |

development/credit of 2 |Problem solving. |excellence. |

years. |Time Management. |Customer Focus. |

Resource Management. |Determination. |

Strategic Analysis. |Accuracy |

Ability to make tough |Integrity |

decisions. | |

📌 Cluster Manager - SME (Faridabad)
🏢 Mahindra Finance NON IT
📍 Faridabad