Cluster Manager – Delhi

Company: Ajmal Perfumes

Location: Delhi

Department: Retail Operations

Designation: Cluster Manager

Job Overview

We are looking for an experienced Cluster Manager to oversee and drive the performance of multiple Ajmal Perfumes retail stores across Delhi NCR . The ideal candidate should have solid experience in fragrance, beauty, luxury, premium retail, or lifestyle brands , with a proven track record in managing multiple stores and leading retail teams.

Key Responsibilities

- Manage and oversee the day-to-day operations of multiple stores across the Delhi NCR cluster.
- Drive sales, revenue, profitability, and store performance against defined targets.
- Monitor store KPIs, conversion, average transaction value, footfall, and productivity.
- Lead, coach, and motivate Store In-charges and retail teams to achieve business objectives.
- Ensure consistent customer experience and luxury retail standards across all stores.
- Maintain high standards of visual merchandising, grooming, product presentation, and store hygiene .
- Analyse store-wise performance and implement corrective actions wherever required.
- Ensure effective inventory management, stock availability, replenishment, and minimise stock variances.




- Conduct regular store visits and audits to ensure adherence to company policies and SOPs.
- Support new store launches, manpower planning, training, and operational requirements.
- Understand local market trends, competitor activity, customer preferences, and opportunities for business growth.
- Work closely with Sales, HR, VM, Marketing, and Supply Chain teams to ensure smooth store operations.

Candidate Profile
- 6–10 years of experience in retail operations, preferably managing multiple stores.
- Experience in fragrance/perfume, beauty, cosmetics, luxury, premium fashion, jewellery, lifestyle, or premium retail is preferred.
- Strong experience in multi-store / cluster management .
- Proven ability to drive sales and manage retail KPIs.
- Strong leadership, team management, communication, and analytical skills.
- Customer-centric approach with an understanding of premium and luxury retail standards .
- Willingness to travel extensively across stores in Delhi NCR .

Preferred Industry Background Fragrance & Perfumes | Beauty & Cosmetics | Luxury Retail | Premium Lifestyle | Fashion | Jewellery | Premium Consumer Brands

Education: Graduate in any discipline; MBA/PGDM in Retail/Management will be an added advantage.

📌 Cluster Manager (Delhi)
🏢 Ajmal Perfumes India
📍 Delhi