- Production support with hands on with like AML/IFM or other product or solution.
- Working knowledge in financial/banking sector on payment related field Zelle Fedwire.
- Knowledge in Dockers/Kubernetes is a plus.
- Building proactive monitoring and alerting services.
- Automating tasks using Ansible, Python, Perl, and other scripting languages.
- Investigating performance and stability issues internally and at client sites.
- Tuning Actimize Platform (AIS and RCM), OS, application servers, and databases for optimal performance.
- Identifying performance bottlenecks and conducting root cause analysis.
- Participating in performance-related design reviews.
- Configuring and optimizing instances and web servers (e.g.,
adjusting connection limits, request queuing thresholds).
- Providing AWS troubleshooting support across EC2, S3, IAM, ASG, ELB, CFN, VPC, DX, VPN.
- Supporting and implementing infrastructure and application deployments alongside Technical & Operations teams.
- Handling high-severity incidents spanning multiple AWS services.
- Developing scripts and tools to automate AWS resource deployment with minimal manual intervention.
- Driving customer communication during critical events.
- Providing on-call support and working flexibly in a 24x7 shift workplace.