- You have extensive knowledge on Production on-call support for Cloud Infrastructure which is running in EKS platform
- You have extensive experiences in Change, Incident, Problem Management & on-call support
- You have extensive knowledge on observability tools (Preferable - DataDog), Grafana & Prometheus
- You have experience in monitoring various aspects like Log, Metrics, APM, Event, Infrastructure & including of Dashboard creation
- You have experience in multiple AWS services like EC2, EBS, S3, NLB, IAM, Lambda, Cloud-Watch, Cloud Trail & VPC. Rehydration or Patching knowledges in cloud infrastructure
- You have experience in Microservices Architecture like API Gateway or APIGEE
- You should triage, execute root cause analysis and be decisive under pressure
- You have strong communication skills with the ability to put forth concepts and ideas clearly and concisely.
- You are capable to work with a variety of individuals and groups, both in-person and virtually, in a constructive and team-oriented manner to build and maintain effective relationships