- Respond to retail and professional clients' inquiries via inbound calls, email and on-line chat
- Obtain thorough knowledge of products offered on various global exchanges
- Assist clients with opening and funding accounts
- Show clients how to use different features of the Trader Workstation
- Explain margin requirements to clients
- Investigate trade issues and order executions
- Knowledge of securities regulations impact on customers
Qualifications:
· Experience: 2 years in trading or brokerage services· Education: University degree (Bachelors) required· NCFM/NISM certifications in capital markets, derivatives, and currency derivatives· High level of MS Excel skills required· Language skills: Fluent English· Valuable quantitative/analytical skills· Excellent oral/written communication skills required