Company Description

Protea Digital Pvt. Ltd. is a Bengaluru-based B2B marketing studio and embedded growth partner for technology companies, startups, and enterprise businesses. The team specializes in turning complex capabilities into clear, distinctive market narratives that align marketing, sales, and customer engagement.

Core services include positioning and messaging, go-to-market strategy, content and thought leadership, digital marketing, demand generation, and events. Protea works as an extension of clients’ teams, connecting business priorities, market storytelling, and execution into one integrated system. The company partners with B2B technology firms and growth-stage businesses to help them build a stronger market presence and a practical path to growth.

Protea Digital Pvt. Ltd.

www.proteadigital.in

Role Description

1. Client Servicing Executive

2. Intern - Client Servicing (Internship may be converted to a full time role basis Individual's performance & Company's requirement.)

Location: Bengaluru

Be the bridge between great ideas and happy clients!Are you someone who enjoys talking to people, understanding what they need, and making things happen? Do you have the curiosity to learn, the confidence to communicate, and the energy to keep projects moving?

Then you might be the person we’re looking for!

This role is ideal for someone who is customer-oriented, has strong communication skills, and is passionate about digital solutions.

Key Responsibilities:

● Serve as the primary point of contact between the company and its clients, maintaining strong relationships by understanding clients’ needs,



addressing concerns promptly, and ensuring smooth delivery of services.

● Understand clients’ needs and provide tailored solutions by collaborating with the internal teams (design, development, marketing, etc.) to ensure seamless project execution and delivery.

● Manage and coordinate the delivery of projects, ensuring they are completed on time, within budget, and meet client expectations.

● Monitor client satisfaction and resolve any issues or concerns promptly, ensuring a high level of customer service.

● Develop and present regular reports and updates on project progress, KPIs, and performance metrics to clients.

● Monitor client accounts, track key metrics, and identify potential opportunities for growth.

● Assist in the development of digital strategies and recommendations to help clients achieve their business objectives.

● Support the business development team by participating in client meetings, presentations, and proposal development.

● Manage & Track project timelines, deliverables, and client feedback.

● Assist in onboarding new clients and understanding their business objectives, goals, and technical requirements.

● Follow up, solve problems, and keep things moving—without waiting to be told!





Skills & Qualifications:● Experience:

○ For CSE : 1+ years of experience (desired) in account management, client servicing or digital marketing preferably in a digital agency or marketing environment.

○ For Intern : NIL

● Skills:

○ Solid communication and interpersonal skills with the ability to build relationships with clients and internal teams.

○ Ability to effectively manage multiple projects simultaneously

○ Knowledge of digital marketing services (SEO, PPC, content marketing, web development, etc.).

○ Excellent problem solving skills and the ability to adapt to changing client needs and priorities.

○ Proficient in using tools like Microsoft Office, Google Suite

○ A proactive approach to client servicing and problem resolution with the ability to exceed client expectations.

● Education:

○ For CSE: Bachelor’s / Master’s degree in Business Administration, Marketing, Communications, or a related field (preferred but not required).

○ For Intern : Currently pursuing (final semester) or recently graduated with a degree in Business Administration, Marketing, Communications, or a related field.

Compensation

· Compensation will be commensurate with experience and skills.

· Paid internship for Interns.

You don’t need to know everything. You just need to be curious, responsible, quick to learn, and comfortable working with people.

If you can turn “What exactly do you need?” into “Consider it done!”, we’d love to hear from you. Mail your resume to [email protected]

📌 Client Servicing Executive (Bengaluru)
🏢 Protea Digital
📍 Bengaluru