BrandVak India is a brand development firm founded in 2012 with a mission to help MSMEs and family-owned businesses become brand ready. The company provides tailored support across the entire branding journey, helping organizations strengthen visibility, communication, and brand experience to drive sustainable business growth. BrandVak focuses on building brand propositions that connect effectively with both internal and external stakeholders.

As an end-to-end service provider, the team supports clients with go-to-market strategy, concept development, design development, and implementation, while measuring impact in the market.

Role Title: Client Service Executive

Location: Bangalore

Work Mode: Work from Office | 5 days a week

Experience: 2–3 years

Preferred Experience: Advertising/Marketing/Brand Development Agency

About the Role:

We are looking for a proactive and organised Client Service Executive to manage client communication, coordination and day-to-day account requirements. The role involves working closely with multiple clients and internal teams, ensuring that client needs are understood, communicated and followed through effectively.

The ideal candidate should have excellent communication skills, a keen eye for detail and strong work management abilities, with the ability to manage multiple priorities and deadlines while maintaining a high standard of client service.

Key Responsibilities:

Communicate with clients through phone calls, emails and meetings, and maintain regular follow-ups.

Understand and address client queries, requirements and concerns in a qualified and timely manner.





Coordinate with internal teams to ensure smooth execution of client requirements and deliverables.

Maintain accurate and detailed records of client information, requirements and communications.

Build and maintain strong, long-term relationships with clients.

Provide clients with relevant information about the company’s products and services.

Identify opportunities for promotional and marketing offerings and communicate them to prospective clients.

Work towards achieving monthly and annual revenue targets.

Conduct on-site client and sales visits when required.

Assist with drafting and negotiating terms and conditions for client service agreements.

Track deadlines, deliverables and follow-ups to ensure timely completion of client requirements.

Proactively identify potential issues and work towards effective solutions.

Requirements:

2–3 years of relevant experience, preferably in an advertising or marketing agency.

Excellent verbal and written communication skills.

Strong interpersonal and client relationship management skills.

Excellent organisational and time management abilities.

A keen eye for detail and strong work management skills.

Good analytical and problem-solving abilities.

Ability to manage multiple clients, tasks and deadlines simultaneously.

Ability to remain calm and composed in high-pressure situations.

Strong listening and understanding skills.

Ability to work independently as well as collaboratively with a team.

- A customer-focused approach with a strong sense of ownership and accountability.

📌 Client Servicing Executive (Bengaluru)
🏢 Brandvak India
📍 Bengaluru