We are looking for a professional, proactive, and creative Client Servicing & Content Strategist with an experience of at least 2 years to manage client relationships while contributing to content strategy, social media, and brand communication.

The ideal candidate should have experience in the Advertising/Media/Digital Marketing industry, with a strong understanding of content strategy, account management, ORM, social media, AI tools, and digital trends.

Responsibilites:

- Establish content strategies aligned with the brand’s objectives, target audience, and communication across platforms such as Instagram, Facebook, LinkedIn, YouTube, Pinterest, and other relevant digital platforms.
- Coordinate with clients on a daily basis through calls, emails, and meetings to understand requirements, feedback, and objectives.
- Discuss campaign ideas, content requirements, and creative direction with the reporting manager and ensure clear execution.
- Act as a liaison between clients, internal teams, and management to ensure smooth account management and project delivery.
- Understand ongoing and upcoming projects, manage timelines, follow-ups, approvals, and ensure timely and efficient execution.
- Work on client feedback and requirements while ensuring adequate time for ideation, content development, and creative execution.
- Research the brand,



competition, target audience, and industry trends to develop relevant and effective content strategies.
- Use AI tools such as ChatGPT for research, brainstorming, content ideation, strategy development, and improving workflow efficiency.
- Use Canva for basic presentations, content references, moodboards, and visual communication wherever required.
- Develop and execute ORM strategies, addressing positive and negative mentions professionally and proactively.

Requirements:

- Strong understanding of Content Strategy, Social Media, Account Management, and ORM.
- Working knowledge of AI tools for content research, ideation, and strategy.
- Working knowledge of Canva and other tools and basic visual communication.
- Excellent communication and interpersonal skills for client interaction and issue resolution.
- Solid analytical and research skills with the ability to understand brands, audiences, competitors, and trends.
- Creative and strategic approach to developing content ideas and solving brand challenges.
- Ability to manage multiple accounts, projects, deadlines, and client requirements simultaneously.
- Proactive, detail-oriented, and highly organised, with strong ownership of projects and deliverables.

📌 Client Servicing & Content Strategist (Mumbai)
🏢 Atomyc
📍 Mumbai