24 Sep
|
Creative Brains For Design And Marketing
|
Delhi
24 Sep
Creative Brains For Design And Marketing
Delhi
Experience:
Fresher / 0–1 Year
Qualification:
BBA/MBA in Marketing, Sales, Business Administration, or a related field preferred.
Location:
Rohini/Delhi
Employment Type:
Full-time
Department:
Marketing / Growth
Role Overview
We are looking for a Client Services Associate to join our team and build robust, long-term relationships with clients. The ideal candidate should be a confident communicator, quick learner, and proactive problem-solver who enjoys interacting with people and working in a fast-paced environment.
Key Responsibilities
- Act as a point of contact for assigned clients and handle day-to-day communication.
- Understand client requirements and coordinate with internal teams to deliver solutions.
- Respond to client queries through calls, emails, and other communication channels.
- Regularly follow up with clients regarding projects, requirements, and deliverables.
- Maintain positive and professional relationships with existing clients.
- Assist the sales and marketing teams with client acquisition and retention activities.
- Prepare client updates, reports, presentations, and other basic documentation.
- Track project timelines and ensure tasks are completed within deadlines.
- Identify client concerns and coordinate with the relevant team for quick resolution.
- Maintain accurate records of client interactions and requirements.
- Stay updated on company services, products, and offerings to communicate effectively with clients.
What We’re Looking For
- Freshers with strong communication skills are encouraged to apply.
- Excellent verbal and written English communication.
- Confident personality with good interpersonal skills.
- Strong listening and relationship-building abilities.
- Proactive attitude with a willingness to learn.
- Positive organizational and time-management skills.
- Ability to multitask and work in a deadline-driven environment.
- Basic knowledge of MS Office, Google Workspace, and presentations.
- A customer-focused and solution-oriented mindset.
- BBA/MBA in Marketing, Sales, Business Administration, or a related field is preferred.
Key Skills Client Communication | Relationship Management | Sales Support | Follow-ups | Coordination | Problem Solving | Communication | Teamwork | Time Management
What You’ll Gain
- Hands-on experience in client servicing and relationship management.
- Exposure to sales, marketing, and business operations.
- Opportunities to develop qualified communication and negotiation skills.
- Learning and growth opportunities in a dynamic work environment.
📌 Client Services Associate (Delhi)
🏢 Creative Brains For Design And Marketing
📍 Delhi